CONGRATULATIONS &

THANK YOU!

You just leveled up your winter adventures.

Signed by the Glacier Edge founders
Jump to the quick start guide

Quick Start Guide

Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!

Last updated: December 2025

1. A Quick Note

Hey there, trailblazer!

We’re genuinely grateful you chose Glacier Edge™ Ever Sip™ for your winter adventures. Every tube we ship is tested by real Colorado riders, hikers, and adventurers who know what cold really feels like.

Your gear is built to keep your water flowing even when temps drop and the mountains bite back. We hope it serves you well for many seasons to come.

If you ever need anything at all, we’re here for you.

Stay warm out there!

Josh and Griffin

+ The Glacier Edge Team

2. Get A $10 Coupon

Thanks so much for your purchase and welcome to the Ever Sip™ crew!

As a thank-you for joining us, we’ve set up a quick page where you can snag a $10 coupon code just for helping spread the word about Ever Sip™.

It takes only a moment, and it means the world to a growing brand like ours, while also helping more adventurers keep their water flowing in the cold. Thank you, and enjoy!

Ever Sip coupon code
GET YOUR $10 COUPON CODE

3. Getting started with your Ever Sip™

Initial setup

  1. Unhook your existing hydration tube*
  2. Attach the Ever Sip™ to the connection of your previous hydration tube.
  3. Run the USB to a fully charged 5V USB power bank. Any common one works; the one we recommend is the Anker 10,000 mAh power bank with USB-C and USB-A output.

*Or purchase a recommended hydration system setup, then do step 1.

Affiliate link: we may earn a small commission, at no extra cost to you.

Once ready to use

Ever Sip LED indicator light

Once the power bank is on and USB is connected, the LED indicator light should show, meaning the Active Heat™ Technology in your Ever Sip™ is engaged and you are ready for your winter adventure!

4. How it started

HOW IT STARTED — Born in the Rockies. Built for the cold.

The idea for Ever Sip™ came on a cold winter morning high in the Rockies, after yet another hydration tube froze solid just two runs into a beautiful day at Breckenridge Ski Resort. The founders knew they were out of water until lunch time, and realized something simple:

Winter athletes deserve better.

Gloves are heated. Jackets are heated. Boots are heated. So why are we letting water freeze in our hydration tubes?

First we looked for a solution, and when we could not find one on the market we spent months testing prototypes on ski slopes, alpine hikes, hut trips, and 14er summits in Colorado. What you’re holding now is the result:

A rugged, heated hydration tube engineered so you never lose access to water when you need it most.

Thanks for being part of the first wave of adventurers using this new category of winter gear. We can’t wait to see where Ever Sip™ takes you.

5. Maintenance Instructions

Cleaning the Ever Sip in a bowl of soapy water
  • Fill a bowl with warm soapy water.
  • Remove the cap and gently swirl around.
  • Fill the bowl with clean water and swirl until it runs clear.
  • Repeat if necessary.
  • For added cleaning use an alcohol pad.
  • Clean the inside of the tube as normal. Hang to dry thoroughly.

6. Warranty Information

Your Ever Sip™ is covered by our 12 month peace of mind warranty.

How it works

If you purchased your Ever Sip™ directly from our website, then your warranty is automatically registered from the date of purchase.

If you purchased your Ever Sip™ from an authorized reseller (Amazon, etc.) then you can submit a warranty claim via our contact form here. You will need a PDF of your order receipt from the third-party website that includes the date of purchase, your name and your email.

7. Contact Us

Need help? We are here for you. Please contact us anytime via our contact form here. We will generally get back to you within 24 business hours or less.