Orders
Shipping & Returns
Every Ever Sip™ is built by hand to order, so there is a short build window before anything ships. Here is exactly what to expect.
At a glance
| Details | |
|---|---|
| Build time | 1 to 5 business days, made to order |
| Typical delivery | 5 to 7 business days on standard shipping |
| Expedited | Available at checkout |
| US delivery | Free on all orders |
| Canada | Shipping available |
| Canadian import tax | $30 to $45 CAD may be payable on receipt |
| Other countries | Not currently served |
| Returns window | 30 days |
| Warranty | 12 months against manufacturing defects |
Common questions
Why is there a build time?
Every Ever Sip™ is assembled by hand in Colorado's Front Range, one at a time, rather than pulled off a shelf. We build to demand so nothing sits in a warehouse losing its edge.
Do you ship outside the US and Canada?
Not at present. Canada was added after the US and is the only other country we currently ship to.
Who pays the Canadian import tax?
The recipient, on delivery. It is typically $30 to $45 CAD. That is levied by Canadian customs, not by us, and it is not included in the checkout total.
What does the warranty cover?
All Glacier Edge products are guaranteed free from manufacturing defects for 12 months under normal wear and tear.